What to do if you're in Crisis

If your life is at risk right now

If you feel like you might attempt suicide, or may have seriously harmed yourself, you need urgent medical help.

Please:
• call 999 for an ambulance
• go straight to A&E, if you can
• or call your local crisis team, 0800 0516 171 (24 hours)

If you can't do this by yourself, ask someone to help you.

Mental health emergencies are serious. You're not wasting anyone's time.

If you don't want to call 999

If you can keep yourself safe for a short while, but you still need urgent advice:

• contact NHS 111
• contact your GP surgery and ask for an emergency appointment. Many GPs are now offering these remotely because of Coronavirus.

If you need to talk right now

Whatever you're going through, there are people you can talk to any time.

You can:

• call Samaritans on 116 123 (UK-wide)
• text SHOUT to 85258 (UK-wide)

These services are for anyone who's struggling. They won't judge you.

If you want to help someone that's not safe right now

There may be times when your friend or family member needs to seek help more urgently, such as if they:

• have harmed themselves and need medical attention
• are having suicidal feelings, and feel they may act on them
• are putting themselves or someone else at immediate, serious risk of harm.

If they are not safe by themselves right now stay with them and help them call 999 for an ambulance, if you feel able to do so. Or you could help them get to A&E. They may appreciate it if you can wait with them until they can see a doctor..

If you want to help someone that's safe for now

You can get quick medical advice by contacting NHS 111.

Or you could help them make an emergency GP appointment to see a doctor soon.

You can also encourage them to call Samaritans on 116 123 to talk to someone, 24 hours a day.

Or you could suggest they try another helpline or listening service.

It may also help to remove things they could use to harm themselves, especially if they have mentioned specific things they might use.

If you or others feel in danger right now

You can call 999 and ask for the police to help.

You might feel worried about getting someone in trouble, but it's important to put your own safety first.

If you're not in a situation like this right now, but you're worried someone you care about may experience a mental health crisis in the future, it's a good idea to make a crisis plan with them to work out what steps you will take to help them in an emergency.

For more information on making a crisis plan visit www.mind.org.uk

mind.org.uk

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