You can come to us
We believe everybody struggling with their mental health should be able to access support quickly and easily. People’s lives can be difficult and complicated, we understand that, and we're not here to judge. Lots of different people in our community access our services and we treat everybody as an individual and strive to always do our best to help.
You can talk to us
We believe that everybody suffering from poor mental health deserves to be listened to, particularly those whose voices are not always, or easily heard. We will help you to understand your rights and provide opportunities for you to influence how our services are delivered.
We believe everyone should have access to the right kind of support for them and be able to make choices about what help and support they feel will benefit them. We can work with people who have a medical diagnosis, but also to people who are simply looking for help.
You can get help from us
We believe that anybody experiencing a mental health difficulty should be treated with respect and dignity, and should receive a positive response from services that are there to help them.
We work with the whole person, not just the mental health problem. This means that we can help you look at the things in other areas of your life that might be impacting your mental health. We can do this by working together with other people involved in your life or helping you find support from other specialist services.
If we can't help we'll always provide information and access to other sources of support.
You can rely on us
We believe in recovery. We believe that everyone deserves to experience a good quality of life, including employment, secure housing and a social network. We also believe that people’s mental health is sometimes good and not so good at other times, that's what life is like, and support should be available to people at a pace and time that suits them.
We'll work with you to help you identify what recovery means to you and how we can support you to get there. We'll support you in a way that works for you and we'll stick by you, we won't give up.
You can trust us
We believe that people who are struglling with their mental and emotional wellbeing should be offered professional, safe and high quality services.
We'll provide a safe and welcoming environment for you to access our services. We take your right to confidentiality seriously and if you need us to, we will work with you to help you feel safe from harm. Our professional team is well trained and committed and they are always looking for ways to work differently to improve what we do.